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Welcome to Locking Hill Surgery

We are currently accepting new patients.
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Clinics & Services

We offer a range of clinics and services at the practice.
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Repeat Prescriptions

Your prescription will be ready for collection two working days after you have requested it.
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Home Visits

We offer home visits to patients who are housebound or too ill to attend the surgery.
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Important Information For Patients

As a practice and in common with others we are taking the opportunity offered by the Covid-19 pandemic to implement a change in the way that we respond to patient contact by shifting to an on-line “total triage” system. We are being actively encouraged to do this by NHS England and our local CCG. The method that we have chosen to adopt makes use of an updated website alongside “eConsult”, which is an on-line triage system that has built-in care navigation which will suggest alternative sources of advice and support for our patients.

You may be directed towards services to which they can self-refer e.g. physiotherapy, podiatry, mental health (Let’s Talk service). Where this has been implemented there has been a significant reduction in the length of wait to see a clinician, as many patients are enabled to access information to support themselves. eConsult is an on-line triage algorithm that takes a structured history from the patient which can then be triaged and directed appropriately. Enquiries might be responded to via email, text message, telephone, video consultation, or face-to-face consultation – whichever is felt to be most appropriate.

One thing we have learnt from Covid is that many contacts with our patients don’t need to be made face to face. There will be exceptions e.g. patients with no access to the internet, the visually impaired, patients with learning difficulties, certain vulnerable patients – these patients will be given the option to contact the surgery by telephone and they can then be seen in the most appropriate manner. The system will be fully integrated with the NHS App and patients can access the system 24 hours a day, 7 days a week.

Welcome To Locking Hill Surgery

Our Doctors

Drs Ewart Lewis, Robin Blenkarn, Alistair Smith, David Kempson, Sarah Atherton, Samantha Boden, Katja Baczko & Bethan George.

Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.

Online Facilities

We now offer the facility to book your appointments, order your repeat prescriptions and view a summary of your medical record (which includes immunisations, medications, allergies and any adverse reactions) online via EMIS Access.

To use the online service please visit the surgery’s reception desk with a form of photographic ID and a proof of your current address (this must be a current utility bill or a bank statement) and we will issue you with your registration details.

Please note that this facility is only offered to patients that are over 16 years of age and we are unable to issue registration details to anyone who is not present when the request is being made.

If you have any questions please call the surgery or enquire at the reception desk.

EMIS Access - click here for online services

GUIDE Information Service

Click here for your circle guide information service.

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

Opening Times

We are open Monday to Friday between 8.00am and 6.30pm (phone line opens 8.00am).

We do offer some pre-bookable, routine appointments with the GPs outside our normal surgery hours; please enquire at reception.

Background

The Locking Hill Practice is derived from two single-handed practices: one based in Uplands and the other at the 'Top of the Town'.

The doctor for Uplands in the 1920 - 1930s was Dr Whitley. His successor in the late 1930s was Dr Royal who retired in December 1962 and was succeeded at that time by Dr Lamb.

Dr Newton joined his practice in the 1930s and was based at The Chestnuts, Hollow Lane.

At the end of 1963 the two practices joined in partnership but continued to work from separate premises, Dr Newton at The Chestnuts and Dr Lamb at a purpose-built surgery attached to Brookfield House, Lansdown. After a couple of years it was decided to close the surgery at Hollow Lane and all practice work was conducted from Brookfield House. During that time Drs Lamb and Newton were joined by Dr Bamford and later by Dr J L Dod.

In 1972 the practice moved to the Health Centre at Beeches Green, being joined by Dr Gillian Dod and, on the retirement of Dr Newton, by Dr Voss.

With increasing numbers of patients and extreme pressure on available space it was decided to move out of the Health Centre into the purpose-built Locking Hill Surgery in 1982.

Parking

For the benefit of all our patients, please assist us by removing your car from the surgery car park immediately following your appointment. Please do not leave your car in our car park when shopping in town. Please do not park in the area of the car park that is reserved for doctors and staff - it is vital that our doctors/medical staff have constant access and can remove their cars quickly in an emergency.

Contact Details

Locking Hill Surgery

Telephone 01453 764222
Out of Hours 0300 421 0220

Practice News

02Apr 2020

GDASS supports victims of DOMESTIC ABUSE

If you feel unsafe call: 01452 726570 for confidential help and advice. If you are in imminent danger call: 999
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24Feb 2020

Appointment demand

Help us to help you
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14Feb 2020

CORONAVIRUS: PUBLIC INFORMATION

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Health Conditions A to Z

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