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Comments & Complaints

Complaints Procedure

We always try to provide the best possible service but there may be times when you do not feel that this has happened. If you wish to make a complaint, please telephone or write to Jenny Vallely, practice manager. Please click here for a leaflet with more details.

The Clinical Commissioning Group ask that we endeavour to resolve patient complaints at practice level wherever possible but you still have the right to address your complaint to the Clinical Commissioning Group.

Please address to: GUIDE & PALS Office, NHS Gloucestershire, Sanger House, 5220 Valiant Court, Gloucester Business Park, Brockworth, Gloucester GL3 4FE.

Telephone: 0845 422 2730.

Suggestions

We constantly explore ways in which we can improve our service and from time to time will be asking for your opinions and suggestions regarding specific topics. This will be in the form of a short questionnaire. If, in the meantime, you wish to express your views, please write to Jenny Vallely, practice manager.

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Your Neighbourhood Professionals. Just a Click Away! Poorly maintained vehicles cause accidents. Book yours in for a professional service now. Thought about renting your property rather than selling it? You could income whilst enjoying apital growth. Contact a letting agent today Don Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today Write Wills For You Jeremy Coltman Wealth Management M F L Sports Clinic Anja Oelbracht The Orders of St John Care Trust, Gloucester
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